Nationwide mail-in
We send the box to you.
Professional hat care from anywhere in the country — with none of the guesswork about how to pack it.
The kit
Five simple steps.
- 01
Request your kit
Tell us about your hat, upload photographs, and select the care you believe it needs.
- 02
We send the box
The Hat Lab sends an appropriate protective shipping box, packing instructions and materials, and a prepaid shipping label.
- 03
Send your hat
Pack the hat according to the included instructions and send it to The Hat Lab using the provided label.
- 04
We care for it
The hat is received, documented, assessed, and professionally cared for according to the approved service.
- 05
We send it home
The finished hat is carefully tissue-wrapped, professionally boxed, secured, and shipped back to you.
What's included
Everything you need.
- An appropriate protective shipping box
- Packing materials and clear instructions
- A prepaid shipping label
- Photographic documentation on arrival
- Individual assessment before work begins
- Tissue-wrapped, professionally boxed return


Your hat is handled with care from the moment it arrives.
Every mail-in hat is documented on arrival, assessed individually, and cared for by hand at the same bench and to the same standard as our local clients receive.